How to Fix “Can’t take screenshot due to limited storage space” Issue

This post depicts a way to fix the issue or Error (message below) faced when trying to take a screenshot on your android smartphone.
“Can’t take screenshot due to limited storage space, or it isn’t allowed by the app or your organisation”

Users have reported this issue even though enough storage space was available in their device (which can be verified by opening the settings icon and looking in the storage feature). A screenshot or the screen capture is a feature provided by almost all the smartphones nowadays to capture the current screen as a JPEG picture. Different phones have different ways to capture the screenshot. Most have them have this option listed in the power menu (i.e. options which are shown on holding the power key) while on the other phones a screen shot can be clicked by clicking on the power key and volume rocker key at once.

Screen Shot Error - TKZ

Before going to the solution for this issue, I want to point out that some of the apps (for example banking apps), don’t let you capture the screenshot while you have the app opened as the active application. If that is the issue you are facing, we suggest you to have to install a third party screenshot app like “Screenshot ultimate” to make it work.

Now for the solution to fix this error:

  1. Open the file manager on your android cell phone
    Most android phones are coming with a pre-installed file manager apps. If your don’t find one on your phone, download any file management app from the play store (example : ES File Explorer).
  2. Now scroll until you find a folder called as “Pictures”
  3. Rename the folder called Pictures to “Pictures2”
    Can be done by holding on the pictures folder and a popup option appears asking you to rename the document
    OR play around with the options until you find this option.
  4. And you are done. Try taking a screen shot and verify if the solution worked.
  5. If that doesn’t seem to fix the issue, try restarting your phone and retry it.

Renaming Folder - TKZ

Note: We suggest you to later enter in recovery mode and delete the “Pictures2” folder from the files manager.
For those who didn’t understand what I just said in the above line, Ignore it as it is not a mandatory step.

Well, thanks for going through this solution for your issue and I really hope that it had helped you. If you have any other working solution which you have used to fix this issue, do share with us (in the comments section) so that it will be helpful for users facing this error.


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